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Customer retention : an integrated process for keeping your best customers / Michael W. Lowenstein

By: Lowenstein, Michael W Material type: Text

TextLanguage: English Publication details: USA : ASQC Quality Press, 1997Description: xxi, 179 p. ; 22 cmISBN: 0195642147Subject(s): Management, customer relations | Consumer satisfaction | Customer relations | Customer servicesDDC classification: 658.82 LOW

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Mysore University Main Library	658.82 LOW (Browse shelf (Opens below))	Available		406962