Customer relationship management : (Record no. 457944)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00547 a2200181 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781856175227 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 BUT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Buttle, Francis |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | concepts and tools / |
| Statement of responsibility, etc | Francis Buttle |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of publication, distribution, etc | 2009. |
| Name of publisher, distributor, etc | Routledge, |
| Place of publication, distribution, etc | London : |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, 500 p. ; |
| Dimensions | 26 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations--Management |
| Topical term or geographic name as entry element | Relationship marketing |
| Topical term or geographic name as entry element | Customer relations |
| Topical term or geographic name as entry element | Customer services--Management |
| Withdrawn status | Lost status | Damaged status | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date last borrowed | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mysore University Main Library | Mysore University Main Library | 01/09/2015 | 476.00 | 1 | 658.812 BUT | 474637 | 06/10/2018 | 26/09/2018 | Books |