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Principles of public relations

by Rayudu, C S.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Mumbai Himalaya Publishing House 1997Availability: Items available for loan: Mysore University Main Library (1) Call number: 659.2.
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Customer retention : an integrated process for keeping your best customers / Michael W. Lowenstein

by Lowenstein, Michael W.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: USA : ASQC Quality Press, 1997Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.82 LOW.
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Customer resationship management: an indian perspective

by Chaturvedi, Mukesh | Chaturvedi, Abhinav.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi: Excel Books, 2005Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.8120954 CHA, Bahadur Institute of Mgmt Sciences (1) Call number: 658.8120954 CHA C.
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Banker-customer relationship in India Odeyar D. Heggade

by Heggade, Odeyar D.

Language: English Publication details: New Delhi : Mohit Publication, 2000Availability: Items available for loan: SIR M V P G Center Mandya (10) Call number: 332.10954 HEG, ...
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Managing customer relationship : codes and guidelines Yoginder Singh

by Singh, Yoginder.

Material type: Text Text Language: English Publication details: New Delhi : Cyber Tech Publications, 2011Availability: Items available for loan: PG Center Hassan (1) Call number: 658.812SIN.
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Customer relationship management (CRM) P. P. Singh, N.Jinender Kumar

by Singh, P. P | Kumar, N. Jinender.

Material type: Text Text Language: English Publication details: New Delhi : Regal Publications, 2009Availability: Items available for loan: PG Center Hassan (1) Call number: 658.812068SIN.
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Telephone skills that satisfy customers : unleash the full potential of the telephone Rick Conlow and Doug Watsabaugh

by Conlow, Rick | Watsabaugh, Doug.

Language: eng Publication details: New Delhi : Viva Books Private Limited, 2011Availability: Items available for loan: Mysore University Main Library (1) Call number: 651.73 CON W.
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How to get clients to come to you : a seven stage system for attracting and keeping clients Nigel Temple

by Temple, Nigel.

Language: eng Publication details: New Delhi : Viva Books, 2008Availability: Items available for loan: Mysore University Main Library (2) Call number: 658.812 TEM, ...
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Mastering data mining : the art and science of customer relationship management Michael J A Berry; Gordon Linoff

by Berry, Michael J A | Linoff, Gordon [joint author].

Material type: Text Text Language: English Publication details: New Delhi : John Wiley and sons, 2000Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.802 BER.L.
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Customer relationship management R. Ramachandran

by Ramachandran, R.

Language: eng Publication details: New Delhi : Serials Publications, 2011Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.834 RAM.
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Mastering data mining : the art and science of customer relationship management Michael J .A Berry and Gordon Linoff

by Berry, Michael J A | Linoff, Gordon [j].

Material type: Text Text Language: English Publication details: New Delhi : John Wiley and sons, 2000Availability: Items available for loan: Bahadur Institute of Mgmt Sciences (1) Call number: 658.802 BER.L.
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The end of business as usual : rewire the way you work to succeed in the consumer revolution Brian Solis

by Solis, Brian.

Material type: Text Text Language: English Publication details: New delhi. : John Wiley & Sons, ©2012. John Wiley & Sons, 2012Availability: Items available for loan: Bahadur Institute of Mgmt Sciences (1) Call number: 658.872 SOL.
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Mastering data mining : the art and science of customer pelationship management Michael J. A. Berry and Gordon Linoff

by Berry, Michael J. A | Linoff, Gordon.

Material type: Text Text Language: eng Publication details: New Delhi: John Wiley & Sons, 2000Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.812 BER L.
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Customer relationship management : integrating marketing strategy and information technology William G. Zikmund, Raymond McLeod and Faye W. Gilbert

by Zikmund, William G | McLeod, Raymond | Gilbert, Faye W.

Material type: Text Text Language: eng Publication details: New Delhi : Wiley India Pvt. Ltd., 2010Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.812 ZIK M.
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Customer relationship management : a databased approach V Kumar and Werner J Reinartz

by Kumar, V | Reinartz, Werner J.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: eng Publication details: New Delhi : Wiley India Pvt.Ltd., 1999Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.812 KUM R.
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Employees first, customers second : turning conventional management upside down / Vineet Nayar.

by Nayar, Vineet.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: eng Publication details: Boston, Mass. : Harvard Business Press, 2010Availability: Items available for loan: Mysore University Main Library (1) .
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Making customers matter.

by Fifty Lessons (Firm).

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston, Mass. : Les50ns, 2010Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.812 HAR.
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Focusing on your customer : expert solutions to everyday challenges. Harvard Business School

by Harvard Business School.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: eng Publication details: Boston : Harvard Business Review Press, 2011Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.812 HAR.
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Harvard business review on increasing customer loyalty.

Series: Harvard business review paperback seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Review Press, c2011Availability: No items available.
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Harvard business review on increasing customer loyalty. Harvard Business School

by Harvard Business School.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: eng Publication details: Boston, Mass. : Harvard Business Review Press, 2011Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.8343 HAR.
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