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Modern marketing of services : principles and techniques J. N. Jain, P. P. Singh, S. K. Bhatia

by Jain, J. N | Singh, P. P | Bhatia, S. K.

Material type: Text Text Language: English Publication details: New Delhi : Regal Publications, 2007Availability: Items available for loan: PG Center Hassan (1) Call number: 658.8JAI.
Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Dwayne D. Gremler,

by Zeithaml, Valarie A | Gremler, Dwayne D | Bitner, Mary Jo | Pandit, Ajay.

Edition: 4th editionMaterial type: Text Text Language: English Publication details: New York : Tata-Mcgraw hill, 2008Availability: Items available for loan: PG Center Hassan (1) Call number: 658.8ZEI.
Marketing services Jyotsna Diwan Mehta, Shobha Khinvasara

by Mehta, Jyotsna Diwan | Khinvasara, Shobha.

Material type: Text Text Language: English Publication details: Jaipur : Professional Publications, 2009Availability: Items available for loan: PG Center Hassan (2) Call number: 658.8KHI, ...
Services marketing : the Indian perspective : text and readings Ravi Shanker,

by Shanker, Ravi.

Material type: Text Text Language: English Publication details: New Delhi : Excel Books , 2002Availability: Items available for loan: PG Center Hassan (1) Call number: 658.800934SHA.
Services marketing; the indian perspective Ravi Shanker

by Shanker, Ravi.

Material type: Text Text Language: English Publication details: New Delhi : Excel Books, 2002Availability: Items available for loan: Dr.B.R. Ambedkar Post Graduate Centre (2) Call number: 658.8 SHA , ...
Services marketing Christopher H Lovelock,;Jochen Wirtz,;Jayanta Chatterjee,

by Lovelock, Christopher H | Chatterjee Jayanta | Wirtz, Jochen.

Material type: Text Text Language: English Publication details: New Delhi : Pearson education 2006Availability: Items available for loan: Bahadur Institute of Mgmt Sciences (1) Call number: 658.8 LOV W.
Services marketing; integrating customer focus across the firm Valarie A.Zeithaml

by Zeithaml Valarie A. (et al.........) | Bitner Mary Jo | Gremler Dwayne D | Pandit Ajay.

Edition: 6th ed.Material type: Text Text Language: English Publication details: New Delhi : McGrew Hill Education (India) Private Limited, 2013Availability: Items available for loan: Dr.B.R. Ambedkar Post Graduate Centre (1) Call number: 658.8 ZEI B, Bahadur Institute of Mgmt Sciences (3) Call number: 658.8 ZEI B, .., SIR M V P G Center Mandya (2) Call number: 658.8 ZEI B, .., PG Center Hassan (4) Call number: 658.8 ZEI B, ...
Services marketing : text and cases / Steve Baron

by Baron, Steve.

Language: eng Publication details: New York : Palgrave Macmilan, 2009Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.8 BAR H.
Services marketing : concepts, planning and implementation / C. Bhattacharjee

by Bhattacharjee, C.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: New Delhi : Excel Books, 2006Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.8 BHA.
Research on international service marketing [electronic resource] : a state of the art / guest edited by Pieter Pauwels and Ko de Ruyter.

by Pauwels, Pieter | Ruyter, Ko de.

Series: Advances in international marketing ; v. 15.Edition: 1st ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publication details: Amsterdam ; Boston : Elsevier JAI, 2005Online access: Click here to access online Availability: Items available for reference: Mysore University Main Library Not for loan (1) .
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D | Pandit, Ajay.

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Publication details: Chennai : McGraw Hill Education (India) Private Limited, 2018Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.8 ZIE B.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithami

by Zeithami, Valarie A | Bitner, Mary Jo | Gremler, Dwayne | Pandit, Ajay.

Edition: 7th ed. Language: English Publication details: Chennai : McGraw Hill Education (India) Private Limited., 2018Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.8 ZEI.
Research on international service marketing [electronic resource] : a state of the art / guest edited by Pieter Pauwels and Ko de Ruyter.

by Pauwels, Pieter | Ruyter, Ko de.

Series: Advances in international marketing ; v. 15.Edition: 1st ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publication details: Amsterdam ; Boston : Elsevier JAI, 2005Online access: Click here to access online Availability: Items available for reference: Mysore University Main Library Not for loan (1) .
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