Wellcome

Assessing service quality : satisfying the expectations of library customers Peter Hrnon and Ellen Altman

By: Hrnon, PeterContributor(s): Altman, EllenMaterial type: TextTextLanguage: eng Publication details: Chicago American Library Association 2009Description: xvii, 243p. 28 cmISBN: 9788170005766Subject(s): Library-Information science | Library services quality | Library user satisfactionDDC classification: 025.5 HER E
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Item type Current library Call number Status Date due Barcode
Books Books Mysore University Main Library
025.5 HER E (Browse shelf (Opens below)) Available 441978

Includes index and bibliography reference.

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