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Mistreatment in the workplace : prevention and resolutions for managers and organizations / Julie B. Olson-Buchanan and Wendy R. Boswell.

By: Olson-Buchanan, JulieContributor(s): Boswell, Wendy Robyn | Wiley InterScience (Online service)Material type: Text

TextSeries: TMEZ - Talent Management EssentialsPublisher: Chichester, U.K. ; Malden, MA : Wiley-Blackwell, 2009Description: 1 online resource (xvi, 204 pages) : illustrationsContent type: text Media type: computer Carrier type: online resourceISBN: 9781444310818; 144431081X; 9781444310801; 1444310801; 128213941X; 9781282139411; 1405177136; 9781405177139; 1405177144; 9781405177146Subject(s): Work environment | Industrial relations | Dispute resolution (Law) | Work environment | BUSINESS & ECONOMICS -- Workplace Culture | BUSINESS & ECONOMICS -- Human Resources & Personnel Management | Dispute resolution (Law) | Industrial relations | Work environmentGenre/Form: Electronic books.Additional physical formats: Print version:: Mistreatment in the workplace.DDC classification: 658.3/15 LOC classification: HD7261 | .O635 2009Online resources: Wiley Online Library

Contents:

Mistreatment in the Workplace: Prevention and Resolution for Managers and Organizations; Table of Contents; Dedication; Series Editor's Preface; Preface; Chapter 1: Introduction; Chapter 2: Concluding Mistreatment; Chapter 3: Workplace Scanning for Potential, Nascent, and Existent Mistreatment Issues; Chapter 4: Preventing Mistreatment through Workplace Practices; Chapter 5: Getting Started on Designing Effective Dispute Resolution Systems; Chapter 6: Dispute Resolution System Options; Chapter 7: Contemporary Best Practices: State-of-the-Art Dispute Resolution Systems.

Chapter 8: Evaluating, Modifying, and Learning from Dispute Resolution SystemsChapter 9: Repairing or Addressing the Disputants' Relationship; Chapter 10: Mistreatment Prevention and Resolution -- The Big Picture; Notes; Further Reading and References; Author Index; Subject Index.

Summary: This book integrates findings from research and practice to identify practical, evidence-based recommendations for preventing and fully addressing systemic workplace mistreatment.; Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures.; Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labour relations and labour economics.; Enables readers to identify best practices for resolving mistreatment occurr.

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Item type	Current library	Call number	Status	Date due	Barcode
Ebooks	Mysore University Main Library		Not for loan		EBJW976

Includes bibliographical references (pages 179-191) and indexes.

This book integrates findings from research and practice to identify practical, evidence-based recommendations for preventing and fully addressing systemic workplace mistreatment.; Focuses on the recursive effects of mistreatment in organizations and how individual and organizational well-being can be enhanced by carefully-designed policies and procedures.; Creates a complete picture by bringing together relevant research from fragmented fields such as organizational psychology, labour relations and labour economics.; Enables readers to identify best practices for resolving mistreatment occurr.

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