Total quality management Dale H. Besterfield
Material type: TextLanguage: English Publication details: New Delhi : Pearson education, 2003Description: xvii, 558 p. ; 22 cmISBN: 9788131732274Subject(s): Leadership | Customer SatisfactionDDC classification: 658.562 BESItem type | Current library | Call number | Status | Date due | Barcode |
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Books | University Graduate Library | 658.562 BES (Browse shelf (Opens below)) | Available | UGL192705 |
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