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Uncommon service / Frances Frei

By: Frei, FrancesLanguage: English Publication details: United States of America : Harvard Business Review Press, 2012Description: 247 p. ; 22 cmISBN: 9781422133316Subject(s): Customer relations | Customer services | Service industries--ManagementDDC classification: 658.812 FRA.A

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Mysore University Main Library	658.812 FRA.A (Browse shelf (Opens below))	Available		468813

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Previous	658.812 BER L Mastering data mining : the art and science of customer pelationship management	658.812 BRO G Performance driven CRM : how to make your customer relationship management visiona reality	658.812 BUT Customer relationship management :	658.812 FRA.A Uncommon service /	658.812 GUS J Competing in a service economy : how to create a competitive advantage thorugh service development and innovation	658.812 HAR Making customers matter.	658.812 HAR Focusing on your customer : expert solutions to everyday challenges.	Next

Includes index.

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