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Customer relationship management practices in information technology industry: a study of selected firms in bangalore cluster

By: Shruthi, V. KContributor(s): Devaraja, T. S [guide]Material type: TextTextLanguage: English Description: xi, 300 p. ; 32 cmSubject(s): Customer relationship management | ManagementDDC classification: 380.1 SHR Online resources: Click here to access online Dissertation note: Ph.D University of Mysore, Department of Studies in Commerce 2012
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Ph.D University of Mysore, Department of Studies in Commerce 2012

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