Customer relationship management practices in information technology industry: a study of selected firms in bangalore cluster (Record no. 423863)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00614nam a22001697a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 131202b xxu||||| |||| 00| 0 eng d |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 #4 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 380.1 SHR |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Shruthi, V. K. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management practices in information technology industry: a study of selected firms in bangalore cluster |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xi, 300 p. ; 32 cm. |
| 502 ## - DISSERTATION NOTE | |
| Degree type | Ph.D |
| Name of granting institution | University of Mysore, Department of Studies in Commerce |
| Year degree granted | 2012 |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer relationship management |
| Uncontrolled term | Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Devaraja, T. S. |
| Relator term | guide |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://hdl.handle.net/10603/73545 |
| Withdrawn status | Lost status | Damaged status | Special Collections | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Reference | Mysore University Main Library | Mysore University Main Library | 02/12/2013 | 380.1 SHR | T6260 | 02/12/2013 | Thesis |