Wellcome

Cruise operations management : hospitality perspectives / Philip Gibson.

By: Gibson, Philip, 1955-Material type: TextTextPublication details: Abingdon, Oxon : Routledge, c2012Edition: 2nd edDescription: ix, 312 p. : ill., maps ; [ca. 23-29] cmISBN: 9780415699402 (hardback : alk. paper); 9780415699532 (pbk : alk. paper); 9780203129272; 9781136472701Subject(s): Ocean travel -- Management | Cruise lines -- ManagementLOC classification: G550 | .G53 2012Online resources: Click here to view Also available as an electronic resource.
Contents:
1. Contemporary cruise operations -- 2. Selling cruises and cruise products -- 3. Maritime issues and legislation -- 4. Cruise geography -- 5. Planning the itinerary -- 6. Working onboard -- 7. Customer services -- 8. Managing food and drink operations -- 9. Managing facilities -- 10. Health, safety and security -- 11. Training and learning onboard -- 12. Managing integrated operations -- 13. Cruise management resources.
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Holdings
Item type Current library Call number Status Date due Barcode
Ebooks Ebooks Mysore University Main Library
Not for loan EBTF2531

Includes bibliographical references and index.

1. Contemporary cruise operations -- 2. Selling cruises and cruise products -- 3. Maritime issues and legislation -- 4. Cruise geography -- 5. Planning the itinerary -- 6. Working onboard -- 7. Customer services -- 8. Managing food and drink operations -- 9. Managing facilities -- 10. Health, safety and security -- 11. Training and learning onboard -- 12. Managing integrated operations -- 13. Cruise management resources.

Also available as an electronic resource.

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