Wellcome

Services marketing; people technology strategy Christopher Lovelock

By: Lovelock ChristopherContributor(s): Wirtz Jochen | Chatterjee jayantaMaterial type: TextTextLanguage: English Publication details: New Delhi : Pearson education, 2011Edition: 7th edDescription: xxi, 683 p. ; 24 cmISBN: 9788131759394Subject(s): Customer services | Service industrie | Relationship marketingDDC classification: 658.8 LOV W
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