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Assessing service quality : satisfying the expectations of library customers Peter Hrnon and Ellen Altman

By: Hrnon, PeterContributor(s): Altman, EllenMaterial type: Text

TextLanguage: eng Publication details: Chicago American Library Association 2009Description: xvii, 243p. 28 cmISBN: 9788170005766Subject(s): Library-Information science | Library services quality | Library user satisfactionDDC classification: 025.5 HER E

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Mysore University Main Library	025.5 HER E (Browse shelf (Opens below))	Available		441978

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Previous	025.5 CAR Library guiding ;	025.5 COL Library assistance to readers	025.5 DAS Users and library and information service	025.5 HER E Assessing service quality : satisfying the expectations of library customers	025.5 HER E Assessing service quality :	025.5 IAS Methods of scientific communication	025.5 IAS Users and library and information service	Next

Includes index and bibliography reference.

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