Wellcome

Services marketing; Valarie A. Zeithaml integrating customer focus across the firm

By: Zeithaml, Valarie A. (et al.....)Contributor(s): Mary Jo Bitner | Gremler, Dwayne | Pandit, AjayLanguage: eng Publication details: New Delhi : Tata McGraw Hill Education Private Limited, 2011Edition: 5th edDescription: xxvii, 763 p. ; 26 cmISBN: 9780070700994 Subject(s): Consumer behavio | Coustomer requirements | Managing demandDDC classification: 658.8 ZEI B
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Holdings
Item type Current library Call number Status Date due Barcode
Books Books Dr.B.R. Ambedkar Post Graduate Centre
658.8 ZEI B (Browse shelf (Opens below)) Available SCC00934
Books Books Dr.B.R. Ambedkar Post Graduate Centre
658.8 ZEI B (Browse shelf (Opens below)) Available SCC00936
Books Books Dr.B.R. Ambedkar Post Graduate Centre
658.8 ZEI B (Browse shelf (Opens below)) Available SCC01132
Books Books Dr.B.R. Ambedkar Post Graduate Centre
658.8 ZEI B (Browse shelf (Opens below)) Available SCC01133
Books Books PG Center Hassan
658.8 ZEI B (Browse shelf (Opens below)) Available PGH18303
Browsing Dr.B.R. Ambedkar Post Graduate Centre shelves, Shelving location: Management Close shelf browser (Hides shelf browser)
658.800 SRI Services marketing; 658.8 SRI S Business research methodology (with CD) 658.8 ZEI B Services marketing; 658.8 ZEI B Services marketing; 658.8 ZEI B Services marketing; 658.8 ZEI B Services marketing; 658.8 ZEI B Services marketing;

Includes Index.

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