Customer Service in Retailing (Record no. 394096)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00499nam a22001817a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788177223712 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 MIS G |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mishra, Anil |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Service in Retailing |
| Statement of responsibility, etc | Anil Mishra and Ruchi Gupta |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi : |
| Name of publisher, distributor, etc | biztantra, |
| Date of publication, distribution, etc | 2009. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxiii, 328.p. ; |
| Dimensions | 20 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Include Bibliography |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Retail Service mix |
| Topical term or geographic name as entry element | Service Quality |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer compaints |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Gupta, Ruchi |
| Withdrawn status | Lost status | Damaged status | Home library | Current library | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date last borrowed | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mysore University Main Library | Mysore University Main Library | 04/02/2013 | 225.00 | 1 | 658.812 MIS G | 461018 | 29/03/2019 | 15/12/2014 | Books |