Customer resationship management: (Record no. 235451)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00616nam a22001937a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110226t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788174464569 |
| International Standard Book Number | 8174464565 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8120954 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Chaturvedi, Mukesh |
| 245 00 - TITLE STATEMENT | |
| Title | Customer resationship management: |
| Remainder of title | an indian perspective |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi: |
| Name of publisher, distributor, etc | Excel Books, |
| Date of publication, distribution, etc | 2005. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vii, 208p. ; |
| Dimensions | 22 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Call centers--Management |
| Topical term or geographic name as entry element | Customer relations--Management--India |
| Topical term or geographic name as entry element | Customer relations--Management |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chaturvedi, Abhinav |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| -- | 5789 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| -- | 5790 |
| -- | 5791 |
| -- | 5792 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| -- | 5793 |
| Withdrawn status | Lost status | Damaged status | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Bahadur Institute of Mgmt Sciences | Bahadur Institute of Mgmt Sciences | 24/02/2014 | 658.8120954 CHA C | BMS03711 | 24/02/2014 | Books | ||||
| Mysore University Main Library | Mysore University Main Library | 26/02/2011 | 658.8120954 CHA | 433780 | 26/02/2011 | Books |