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Customer resationship management:

Chaturvedi, Mukesh

Customer resationship management: an indian perspective - New Delhi: Excel Books, 2005. - vii, 208p. ; 22 cm.

ISBN: 9788174464569 8174464565

Subjects--Topical Terms:
Call centers--Management
Customer relations--Management--India
Customer relations--Management

Dewey Class. No.: 658.8120954

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