000 05724cam a22005778i 4500
001 9781351216944
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005 20211012195237.0
006 m d | |
007 cr |||||||||||
008 191031s2020 nyu ob 001 0 eng
040 _aOCoLC-P
_beng
_erda
_cOCoLC-P
020 _a9781351216944
_q(ebook)
020 _a1351216945
_q(ebook)
020 _z9780815379096
_q(paperback)
020 _z9780367901837
_q(hardback)
020 _a9781351216920
_q(ePub ebook)
020 _a1351216929
020 _a9781351216937
_q(PDF ebook)
020 _a1351216937
020 _a9781351216913
_q(Mobipocket ebook)
020 _a1351216910
024 8 _a10.4324/9781351216944
_2doi
035 _a(OCoLC)1127064554
_z(OCoLC)1144733528
035 _a(OCoLC-P)1127064554
050 0 0 _aLB2341
072 7 _aBUS
_x053000
_2bisacsh
072 7 _aBUS
_x079000
_2bisacsh
072 7 _aBUS
_x097000
_2bisacsh
072 7 _aJNM
_2bicssc
082 0 0 _a378.1/01
_223
100 1 _aBalzer, William K.,
_eauthor.
245 1 0 _aLean higher education :
_bincreasing the value and performance of university processes /
_cWilliam K. Balzer.
250 _aSecond edition.
264 1 _aNew York, NY :
_bRoutledge,
_c2020.
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bn
_2rdamedia
338 _aonline resource
_bnc
_2rdacarrier
505 0 _aIntroductionChapter 1 -- The Case for Lean Higher EducationChapter 2 -- Lean Higher Education in Practice An Overview and Case StudyChapter 3 -- Evidence Supporting the Successful Application of LHEChapter 4 -- Preparing for the Successful Adoption and Implementation of LHEChapter 5 -- Preparing for the Rapid Improvement EventChapter 6 -- The Rapid Improvement Event Understanding and Improving the ProcessChapter 7 -- Lean Academic ProcessesChapter 8 -- Making the Case for LHE Gaining the Support of Senior LeadersChapter 9 -- Realizing the Promise of LHE Current Challenges and Future Directi
520 _a"In an environment of diminishing resources, growing enrollment, and increasing expectations of accountability, Lean Higher Education: Increasing the Value and Performance of University Processes, Second Edition provides the understanding and the tools required to return education to the consumers it was designed to serve-the students. It supplies a unifying framework for implementing and sustaining a Lean Higher Education (LHE) transformation at any institution, regardless of size or mission. Using straightforward language, relevant examples, and step-by-step guidelines for introducing Lean interventions, this authoritative resource explains how to involve stakeholders in the delivery of quality every step of the way. The author details a flexible series of steps to help ensure stakeholders understand all critical work processes. He presents a wealth of empirical evidence that highlights successful applications of Lean concepts at major universities and provides proven methods for uncovering and eliminating activities that overburden staff yet contribute little or no added value to stakeholders. Complete with standardized methods for correctly diagnosing workplace problems and implementing appropriate solutions, this valuable reference arms you with the understanding and the tools to effectively balance the needs of all stakeholders. By implementing the Lean practices covered in these pages your school will be better positioned to provide higher quality education, at reduced costs, with efficient processes that instill pride, maximize value, and respect the long-term interests of your students, faculty, and staff. This second edition contains a substantial update with expanded material and reflects the significant growth of Lean Higher Education practices in colleges and universities worldwide. Because of advances in best practices, as well as some modest research-based evidence, this second edition includes many enhancements that provide particular value to LHE practitioners and higher education (HE) leaders. Since the initial publication of Lean Higher Education in 2010, the challenges of cost and affordability, competition for students and faculty, and calls for efficiency and accountability have only continued to grow, requiring colleges and universities to pursue more radical and transformative change to ensure their success. This new edition provides a model for change based on more than 50 years of application in business and industry and almost 20 years in HE. It provides the information and evidence demanded by HE leadership to understand and embrace LHE as well as best practices processes and tools for implementing LHE in targeted areas or institution-wide. This book provides a conceptual framework for redesigning any university process, such as admitting students, paying a bill, hiring faculty, or processing a donor gift, in a way that delights the beneficiary of that process, respects the employees who support the process, and reduce the cost of the process"--
_cProvided by publisher.
588 _aOCLC-licensed vendor bibliographic record.
650 0 _aUniversities and colleges
_zUnited States
_xAdministration.
650 0 _aOrganizational effectiveness
_zUnited States.
650 0 _aOrganizational change
_zUnited States.
650 7 _aBUSINESS & ECONOMICS / Quality Control
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / Government & Business
_2bisacsh
650 7 _aBUSINESS & ECONOMICS / Workplace Culture
_2bisacsh
856 4 0 _3Taylor & Francis
_uhttps://www.taylorfrancis.com/books/9781351216944
856 4 2 _3OCLC metadata license agreement
_uhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf
999 _c554164
_d554099