000 00588nam a22001697a 4500
008 150901b xxu||||| |||| 00| 0 eng d
041 _aeng
082 _a658.812 ARU
100 _aArun Kumar, G.
245 1 0 _aService quality in retailing :
_ba study of supermarkets in Karnataka
300 _axii 286 p. : ill. ; 32 cm.
502 _bPh.D
_cUniversity of Mysore, Department of Studies in Management Science.
_d2014
653 _aService quality management
653 _aRetail serive quality
700 _aManjunath, S. J.
_eguide
856 _uhttp://hdl.handle.net/10603/72303
999 _c457260
_d457195