000 | 00588nam a22001697a 4500 | ||
---|---|---|---|
008 | 150901b xxu||||| |||| 00| 0 eng d | ||
041 | _aeng | ||
082 | _a658.812 ARU | ||
100 | _aArun Kumar, G. | ||
245 | 1 | 0 |
_aService quality in retailing : _ba study of supermarkets in Karnataka |
300 | _axii 286 p. : ill. ; 32 cm. | ||
502 |
_bPh.D _cUniversity of Mysore, Department of Studies in Management Science. _d2014 |
||
653 | _aService quality management | ||
653 | _aRetail serive quality | ||
700 |
_aManjunath, S. J. _eguide |
||
856 | _uhttp://hdl.handle.net/10603/72303 | ||
999 |
_c457260 _d457195 |