000 01545nam a2200325Ia 4500
001 9780415699402
003 FlBoTFG
005 20130503120558.0
008 110804s2012 enkabd b 001 0 eng
010 _a 2011032807
020 _a9780415699402 (hardback : alk. paper)
020 _a9780415699532 (pbk : alk. paper)
020 _a9780203129272
020 _a9781136472701
040 _aDLC
_cDLC
_dFlBoTFG
050 0 0 _aG550
_b.G53 2012
092 _a387.542068
_bG449
100 1 _aGibson, Philip,
_d1955-
245 1 0 _aCruise operations management :
_bhospitality perspectives /
_cPhilip Gibson.
250 _a2nd ed.
260 _aAbingdon, Oxon :
_bRoutledge,
_cc2012.
300 _aix, 312 p. :
_bill., maps ;
_c[ca. 23-29] cm.
504 _aIncludes bibliographical references and index.
505 0 _a1. Contemporary cruise operations -- 2. Selling cruises and cruise products -- 3. Maritime issues and legislation -- 4. Cruise geography -- 5. Planning the itinerary -- 6. Working onboard -- 7. Customer services -- 8. Managing food and drink operations -- 9. Managing facilities -- 10. Health, safety and security -- 11. Training and learning onboard -- 12. Managing integrated operations -- 13. Cruise management resources.
530 _aAlso available as an electronic resource.
650 0 _aOcean travel
_xManagement.
650 0 _aCruise lines
_xManagement.
856 4 0 _uhttp://www.tandfebooks.com/isbn/9780415699402
_zClick here to view
945 _a001 and 003 modified with TFG record number on 2012/02/10
999 _c406978
_d406913