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Delivering satisfaction and service quality: a customer- based approach for libraries / Peter Hernon

by Hernon, Peter | Whitman, John R.

Series: Americal libraru assocation series Language: English Publication details: New Delhi : Indian Publishing House, 2009Availability: Items available for loan: Mysore University Main Library (1) Call number: 025.53 HER W.
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Providing health services to all : problems and prospects M. Thamilarasan

by Thamilarasan, M.

Language: English Publication details: New Delhi : Abhijeet Publications, 2010Availability: Items available for loan: Mysore University Main Library (1) Call number: 362.1 THA.
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Customer Service in Retailing Anil Mishra and Ruchi Gupta

by Mishra, Anil | Gupta, Ruchi.

Material type: Text Text Language: English Publication details: New Delhi : biztantra, 2009Availability: Items available for loan: Mysore University Main Library (1) Call number: 658.812 MIS G.
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Quality service delivery - a case study of Bengaluru metropolitan transport corporation

by Veena, K. N | Manjunath, B. E [guide].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Dissertation note: Ph.D University of Mysore, Department of Studies in B. N. Bahadur Institute of Management Science. 2012. Online access: Click here to access online Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 658.045 VEE.
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Service quality dimensions in select corporate hospitals of Bangalore city /

by Saisha, B. G | Manjunath, S. J [guide].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: eng Dissertation note: Ph.D. University of Mysore, B. N. Bahadur Institute of Management Sciences, Mysore. 2012. Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 658.4013 SAI.
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A study of service quality of supermarkets in Karnataka /

by Sreedhara, R | Babu, Nagendra K [guide].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: eng Dissertation note: Ph.D. University of Mysore, Department of Studies in Commerce, Mysore. 2011. Online access: Click here to access online Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 381.148 SRE.
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Measuring the service quality through patients perception on health care operations among corporate, teaching and public hospitals

by Yogesh Pai, P | Satyanarayana Chary, T [guide ].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Dissertation note: Ph.D University of Mysore, Department of Studies in Bahadur Institute of Management Sciences. 2013. Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 658.4013 YOG.
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Service quality in retailing : a study of supermarkets in Karnataka

by Arun Kumar, G | Manjunath, S. J [guide].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Dissertation note: Ph.D University of Mysore, Department of Studies in Management Science. 2014 Online access: Click here to access online Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 658.812 ARU.
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Service quality in restaurants : a study of selected fine dine and quick service restaurants in Delhi-NCR /

by Tripathi, Gaurav | Dave, Kartik [guide ].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: eng Dissertation note: Ph.D. University of Mysore, Department of Studies in Management. 2016. Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 657.837 TRI.
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Service quality in airline industry in India /

by Harish, D. N | Nagendra Babu, K [guide ].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Dissertation note: Ph.D. University of Mysore, DOS in Commerce. 2018. Online access: Click here to access online Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 387.795 4 HAR.
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A comparative study of servperf and servqual with respect to emergency services in hospital industry an empirical analysis

by Sourav Gangopadhyay | Soumendra Nath Bandyopadhyay [guide].

Material type: Text Text; Format: print ; Literary form: Not fiction Language: English Dissertation note: 2019 Department of studies in Management Studies University of Mysore. 2019 Availability: Items available for reference: Mysore University Main Library Not for loan (1) Call number: 658 GAN.
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