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Analysis of customer satisfaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research Danica R Allen; T R Rao

By: Allen, Danica RContributor(s): Rao, T. RMaterial type: TextTextLanguage: English Publication details: New Delhi : New age international publishers, 2010Description: xvii, 243 p. : ill. ; 24 cmISBN: 9788122428001Subject(s): Consumer satisfaction--Statistical methodsDDC classification: 658.812 ALL R
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Item type Current library Call number Status Date due Barcode
Books Books Bahadur Institute of Mgmt Sciences
658.812 ALL R (Browse shelf (Opens below)) Available BMS07533

Includes index .

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