TY  - BOOK
AU  -  Bazerman  Max H
AU  - Michael Watkins
TI  - Predictable surprises : the disasters you should have seen coming, and how to prevent them
SN  - 9781422122877
U1  - 363.34BAZW 
PY  - 2008///
CY  - Boston, Mass. : Harvard Business School Press ; London
PB  -  McGraw-Hill [distributor]
KW  -  Emergency management
N1  - include index
ER  -