TY  - BOOK
AU  - Kesavan R. 
AU  - Elanchezhian C.
AU  - Ramnath B.Vijaya 
TI  - Total quality management 
SN  - 9788189866860
U1  - 658.562 KES E   
PY  - 2008///
CY  - New Delhi
PB  - I.K. International Publishing House Pvt Ltd
KW  - Data collection
KW  - Scatter diagram
N1  - Includes Index
ER  -