TY  - BOOK
AU  - Shepard Glenn
TI  - How to manage problem employees : a step-by-step guide for turning difficult employees into high performers
SN  - 9788126506972
U1  - 658.3045 SHE 
PY  - 2005///
CY  - Hoboken, N.J.
PB  - John Wiley
KW  - Problem employees
KW  - Personnel management
KW  - Employés à problèmes
KW  - Personnel -- Direction
N1  - INCLUDE INDEX
ER  -