TY  - BOOK
AU  - Yogesh Pai, P.
AU  - Satyanarayana Chary, T.
TI  - Measuring the service quality through patients perception on health care operations among corporate, teaching and public hospitals 
U1  - 658.4013 YOG 
KW  - Service management
KW  - Service quality--Health care
KW  - Hospital
ER  -