TY  - BOOK
AU  - Balague, Nuria
TI  - Managing your library and its quality:  the iso 9001 way / 
SN  - 9781843346548
U1  - 025.1 NUR S  
PY  - 2011///.
CY  - Oxford : 
PB  - Chandos Publishing, 
KW  - ISO 9001 Standard
KW  - Libraries -- Quality control
KW  - Libraries -- Standards
KW  - LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General
N1  - Includes index.
ER  -