TY  - BOOK
AU  - George,Amiso M.
AU  - Pratt,Cornelius B.
TI  - Case studies in crisis communication: international perspectives on hits and misses 
SN  - 9780415889896 (hardback : alk. paper)
AV  - HD49 .C37 2012
PY  - 2012///
CY  - New York, N.Y.
PB  - Routledge
KW  - Crisis management
KW  - Case studies
KW  - Public relations
KW  - Management
KW  - Social media
KW  - Communication, International
N1  - Includes bibliographical references and index; pt. 1. Theoretical approaches to and sociocultural perspectives in crisis communication / Cornelius B. Pratt -- pt. 2. The phases of crisis communication / Amiso M. George -- pt. 3. Case studies; Also available as an electronic resource
UR  - http://www.tandfebooks.com/isbn/9780415889896
ER  -