TY  - BOOK
AU  - Gibson,Philip
TI  - Cruise operations management: hospitality perspectives 
SN  - 9780415699402 (hardback : alk. paper)
AV  - G550 .G53 2012
PY  - 2012///
CY  - Abingdon, Oxon
PB  - Routledge
KW  - Ocean travel
KW  - Management
KW  - Cruise lines
N1  - Includes bibliographical references and index; 1. Contemporary cruise operations -- 2. Selling cruises and cruise products -- 3. Maritime issues and legislation -- 4. Cruise geography -- 5. Planning the itinerary -- 6. Working onboard -- 7. Customer services -- 8. Managing food and drink operations -- 9. Managing facilities -- 10. Health, safety and security -- 11. Training and learning onboard -- 12. Managing integrated operations -- 13. Cruise management resources; Also available as an electronic resource
UR  - http://www.tandfebooks.com/isbn/9780415699402
ER  -