TY - BOOK AU - Wittemann,Matthew AU - Ables,Geoff TI - Microsoft Dynamics CRM 2011 administration bible SN - 9788126532131 U1 - 658.812 WIT A PY - 2010/// CY - New Delhi : PB - Wiley India Pvt. Ltd. KW - Management information systems KW - Customer relations--Management--Data processing KW - Microsoft CRM N1 - Includes index ER -