TY - BOOK AU - Heymann,Jody AU - Barerra,Magda TI - Profit at the bottom of the ladder : creating value by investing in your workforce SN - 9781422123119 U1 - 658.3 HEY B PY - 2010/// CY - Boston, Mass. PB - Harvard Business Press KW - Personnel management KW - Employees KW - Minimum wage KW - Quality of work life KW - Industrial management ER -