TY  - BOOK
AU  - Cramm,Susan
TI  - 8 things we hate about I.T. : how to move beyond the frustrations to form a new partnership with I.T.
SN  - 9781422131664
U1  - 004.0684 CRA 
PY  - 2010///
CY  - Boston : 
PB  - Harvard Business Press
KW  - Information technology
KW  - Business enterprises
KW  - Management information systems
N1  - Includes index
ER  -