TY  - BOOK
AU  - Taylor,Shriley
AU  - Gartiside,L.
TI  - Model business letters, e-mails and other business documents 
SN  - 9788131705704 
U1  - 651.752 TAY G  
PY  - 2004///
CY  - New Delhi : 
PB  - Pearson Education Limited, 
KW  - Busines documents
KW  - E-mail
KW  - Language
KW  - Communication structure
ER  -