TY  - BOOK
AU  - Klassen,Robert D.
AU  - Menor,Larry J.
TI  - Cases in operations management: building customer value through world - class operations
SN  - 9788178298641 (PB)
U1  - 658.1554 
PY  - 2006///
CY  - New Delhi
PB  - SAGE Publications,  
KW  - Management
KW  - Cases in operations management
KW  - Operations management
ER  -