Who stole my customer?? : winning strategies for creating and sustaining customer loyalty Harvey Thompson
Material type: TextLanguage: English Publication details: Upper Saddle River, NJ : Pearson Prentice Hall, 2004Description: xiv, 210 p: 20 cm. illustrationsISBN: 9788129708045Subject(s): Customer loyalty. Customer relations. Consumer satisfactionDDC classification: 658.812THOItem type | Current library | Call number | Status | Date due | Barcode |
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Books | Bahadur Institute of Mgmt Sciences | 658.812THO (Browse shelf (Opens below)) | Available | BMS03025 |
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