Services marketing; integrating customer focus across the firm Valarie A Zeitham
Material type:
TextLanguage: English Publication details: New Delhi : Tata McGrew Hill Education Private Limited, 2011Edition: 5th edDescription: xxvii, 763 p. : 24 cmISBN: 9780070700994; 0070700990Subject(s): Service recovery | Tecnology spot light | Strategy insightDDC classification: 658.8 ZEI B
| Item type | Current library | Call number | Status | Date due | Barcode |
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Dr.B.R. Ambedkar Post Graduate Centre | 658.8 ZEI B (Browse shelf (Opens below)) | Available | SCC03662 | |
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Dr.B.R. Ambedkar Post Graduate Centre | 658.8 ZEI B (Browse shelf (Opens below)) | Available | SCC03663 | |
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Books
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Dr.B.R. Ambedkar Post Graduate Centre | 658.8 ZEI B (Browse shelf (Opens below)) | Available | SCC03664 |
Browsing Dr.B.R. Ambedkar Post Graduate Centre shelves, Shelving location: Management Close shelf browser (Hides shelf browser)
| 658.8 ZEI B Service marketing | 658.8 ZEI B Services marketing; | 658.8 ZEI B Services marketing; | 658.8 ZEI B Services marketing; | 658.8 ZEI B Services marketing; | 658.8 ZEI B Services marketing; | 658.802 CZI K Marketing management |
Includes Index.
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