Normal view MARC view ISBD view

Analysis of customer satisfaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research Danica R Allen; T R Rao

By: Allen, Danica RContributor(s): Rao, T. RMaterial type: Text

TextLanguage: English Publication details: New Delhi : New age international publishers, 2010Description: xvii, 243 p. : ill. ; 24 cmISBN: 9788122428001Subject(s): Consumer satisfaction--Statistical methodsDDC classification: 658.812 ALL R

Item type:

Tags from this library: No tags from this library for this title. Log in to add tags.

Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Bahadur Institute of Mgmt Sciences	658.812 ALL R (Browse shelf (Opens below))	Available		BMS07533

Previous								Next
Previous	658.81 VEN Marketing channel management	658.81 VIE The new sales manager : challenges for the 21st century	658.8102 VEN Managing your sales force : a motivational approach	658.812 ALL R Analysis of customer satisfaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research	658.812 BAL Customer-driven services management	658.812 BEE B Customer care	658.812 BRO Performance driven CRM : how to make your customer relationship management vision a reality	Next

Includes index .

There are no comments on this title.

to post a comment.