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Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr.

By: Evans, James RContributor(s): Dean, James WMaterial type: TextTextPublication details: Mason, OH : South-Western College Pub., c2000Edition: 2nd edDescription: vii, 376 p. : ill. ; 24 cmISBN: 0324012764Subject(s): Total quality managementDDC classification: 658.4/013
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