Kaizen strategies for customer care how to create a powerfull customer care program and make it work
Material type:
TextPublication details: London Pitman Publishing 1995Description: 240 p. 24 cmISBN: 8178081423Subject(s): Customer relationship managementDDC classification: 658.8 WEL
| Item type | Current library | Call number | Status | Date due | Barcode |
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Books
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Bahadur Institute of Mgmt Sciences | 658.8 WEL (Browse shelf (Opens below)) | Available | BMS148 |
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| 658.8 VEN R Services marketing | 658.8 VEN R Services marketing | 658.8 VINK Services : marketing, operations, and management. | 658.8 WEL Kaizen strategies for customer care | 658.8 YOU The marketer's handbook : reassessing marketing techniques for modern business | 658.8 ZEI Services Marketing: | 658.8 ZEI B Services marketing; |
Includes Bibliographical index
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