Internalizing a Culture of Business Excellence : (Record no. 550269)
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fixed length control field | 03399nam a2200493Ii 4500 |
001 - | |
control field | 9781351210720 |
003 - | |
control field | FlBoTFG |
005 - | |
control field | 20211012174133.0 |
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fixed length control field | m o d |
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fixed length control field | cr |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 190122t20182019fluab ob 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781351210720(e-book : PDF) |
035 ## - | |
-- | (OCoLC)1060188004 |
040 ## - | |
-- | FlBoTFG |
-- | FlBoTFG |
-- | rda |
050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
-- | HD62.15 |
072 #7 - | |
-- | BUS |
-- | 000000 |
-- | bisacsh |
-- | BUS |
-- | 042000 |
-- | bisacsh |
-- | BUS |
-- | 087000 |
-- | bisacsh |
-- | MBP |
-- | bicscc |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Lasrado, Flevy, |
245 10 - TITLE STATEMENT | |
Title | Internalizing a Culture of Business Excellence : |
Remainder of title | Perspectives from Quality Professionals / |
Statement of responsibility, etc | by Flevy Lasrado and Norhayati Zakaria. |
250 ## - EDITION STATEMENT | |
Edition statement | First edition. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 1 online resource (140 pages) : |
Other physical details | 10 illustrations, text file, PDF |
650 #0 - | |
Topical term or geographic name as entry element | Total quality management. |
Topical term or geographic name as entry element | Quality control. |
Topical term or geographic name as entry element | Economic development. |
Topical term or geographic name as entry element | Success in business. |
Topical term or geographic name as entry element | BUSINESS & ECONOMICS / Management Science. |
Topical term or geographic name as entry element | BUSINESS & ECONOMICS / Production & Operations Management. |
700 1# - | |
Personal name | Zakaria, Norhayati, |
Relator term | author. |
710 2# - | |
Corporate name or jurisdiction name as entry element | Taylor and Francis. |
856 40 - | |
Uniform Resource Identifier | https://www.taylorfrancis.com/books/9781351210720 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
-- | author. |
264 #1 - | |
-- | Boca Raton, FL : |
-- | Productivity Press, |
-- | [2018]. |
-- | ©2019. |
336 ## - | |
-- | text |
-- | rdacontent |
337 ## - | |
-- | computer |
-- | rdamedia |
338 ## - | |
-- | online resource |
-- | rdacarrier |
504 ## - | |
-- | Includes bibliographical references and index. |
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-- | Preface -- Chapter 1: Introduction: Internalizing Organizational Excellence: Why and how? -- Chapter 2: Quality Culture at the Top: Insights from Quality Award-Winning CEOs -- Chapter 3: New CRM Acronym "Customer Really Matters"? -- Chapter 4: Total Quality Talent Management: Echoes for High Performance -- Chapter 5: What is a Process Champion? Building a Culture of Continuous Improvement -- Chapter 6: Our Success with Six-Sigma -- Chapter 7: Managing the Change: Embracing Quality Skills -- Chapter 8: Steps Towards Sustainable Business Excellence -- Chapter 9: Lets Benchmark: Strategies and Policy -- Chapter 10: Quality Awards and Certification: an exceptional journey -- Chapter 11: Conclusion: Towards Building a Culture of Business Excellence. |
520 3# - | |
-- | Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations. The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture. A key message emerging from these expertise is that 'passion' is truly behind the quality success! |
530 ## - | |
-- | Also available in print format. |
-- | bisacsh |
-- | bisacsh |
655 #0 - | |
-- | Electronic books. |
776 08 - | |
-- | Print version: |
-- | 9780815381174 |
856 40 - | |
-- | Click here to view |
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