Business success through service excellence (Record no. 462619)
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000 -LEADER | |
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fixed length control field | 00449nam a22001577a 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788131207642 |
041 ## - | |
Language code of text/sound track or separate title | Eng |
082 ## - | |
Classification number | 650.1 CLA |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Clark Moira |
245 10 - TITLE STATEMENT | |
Title | Business success through service excellence |
Statement of responsibility, etc | Moira Clark; Susan Baker |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New Delhi : |
Name of publisher, distributor, etc | Elsevier Butterworth-Heinemann, |
Date of publication, distribution, etc | 2004. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xiv, 199 p : |
Other physical details | 24 cm |
500 ## - GENERAL NOTE | |
General note | Include index |
650 ## - | |
Topical term or geographic name as entry element | Customer services. |
700 ## - | |
Personal name | Baker Susan |
Withdrawn status | Lost status | Damaged status | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|
Bahadur Institute of Mgmt Sciences | Bahadur Institute of Mgmt Sciences | 02/02/2016 | 650.1 CLA | BMS06108 | 02/02/2016 | Books |