Quality service delivery - a case study of Bengaluru metropolitan transport corporation (Record no. 422118)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00684nam a22001817a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 131031b xxu||||| |||| 00| 0 eng d |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.045 VEE |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Veena, K. N. |
| 245 10 - TITLE STATEMENT | |
| Title | Quality service delivery - a case study of Bengaluru metropolitan transport corporation |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 343 p. : ill. ; 32 cm. |
| 502 ## - DISSERTATION NOTE | |
| Degree type | Ph.D |
| Name of granting institution | University of Mysore, Department of Studies in B. N. Bahadur Institute of Management Science. |
| Year degree granted | 2012. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Public road transportation |
| Uncontrolled term | Service quality management |
| Uncontrolled term | Bangalore metropolitan transport |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Manjunath, B. E. |
| Relator term | guide |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://hdl.handle.net/10603/38432 |
| Withdrawn status | Lost status | Damaged status | Special Collections | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Reference | Mysore University Main Library | Mysore University Main Library | 31/10/2013 | 658.045 VEE | T5875 | 31/10/2013 | Thesis |