The little book of big customer satisfaction measurement. (Record no. 401873)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00451nam a22001457a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788132109785 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 RAO C |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rao Ajit |
| 245 10 - TITLE STATEMENT | |
| Title | The little book of big customer satisfaction measurement. |
| Statement of responsibility, etc | Ajit Rao; Subhash Chandra |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Thousand Oaks : |
| Name of publisher, distributor, etc | SAGE Publications India Pvt. Ltd, |
| Date of publication, distribution, etc | 2012. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi, 164 p. : |
| Dimensions | 20 cm. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Consumer satisfaction. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chandra, Subhash |
| Withdrawn status | Lost status | Damaged status | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Bahadur Institute of Mgmt Sciences | Bahadur Institute of Mgmt Sciences | 04/04/2013 | 658.812 RAO C | BMS08795 | 04/04/2013 | Books |