Managing customers for profit ; (Record no. 397734)
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000 -LEADER | |
---|---|
fixed length control field | 00450nam a22001577a 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788131719800 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 KUM |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Kumar V. |
245 10 - TITLE STATEMENT | |
Title | Managing customers for profit ; |
Remainder of title | strategies to increase profits and build loyalty |
Statement of responsibility, etc | V.Kumar |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New Delhi : |
Name of publisher, distributor, etc | Pearson, |
Date of publication, distribution, etc | 2008. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xx, 296 p. ; |
Dimensions | 22 cm. |
500 ## - GENERAL NOTE | |
General note | Includes Index. |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | customer relations management |
Uncontrolled term | profit |
Withdrawn status | Lost status | Damaged status | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type |
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Dr.B.R. Ambedkar Post Graduate Centre | Dr.B.R. Ambedkar Post Graduate Centre | 26/02/2013 | 658.812 KUM | SCC01194 | 26/02/2013 | Books |