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Soft skills for the BPO sector

Shalini Verma

Soft skills for the BPO sector Shalini Verma - New Delhi : Dorling Kindersley (India), 2009. - 247 pages: illustration: 20 cm.

include index.

ISBN: 9788131722206

Subjects--Topical Terms:
Communication in management.
Management.
Business communication.

Dewey Class. No.: 650.1 SHA

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