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Focusing on your customer : expert solutions to everyday challenges.

Focusing on your customer : expert solutions to everyday challenges. Harvard Business School - Boston : Harvard Business Review Press, 2011. - xii, 90 p. : ill. ; 18 cm.

ISBN: 9781422129753

Subjects--Topical Terms:
Customer relations.
Customer services.
Success in business.

Dewey Class. No.: 658.812 HAR

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